SHIPPING

ROYAL MAIL IS EXPERIENCING DELAYS DUE TO COVID. PLEASE PLAN FOR LONGER DELIVERY TIMES.
UK ORDERS
  • UK orders less than £30 will be charged a flat delivery cost.
  • UK orders above £30 will be posted at no charge.
  • Duties and taxes are included for UK orders.
  • For UK orders, standard delivery time is 2-4 working days after dispatch.
  • You will receive an order confirmation email and be provided with tracking number once order is dispatched.
  • You have 14 days after receiving your order to request a return. See returns for further details.
  • Free domestic returns within 14 days of receiving your order.

INTERNATIONAL ORDERS
  • For international orders, delivery costs will be calculated at checkout.
  • For international customers, there may be additional duties and taxes payable upon receipt.
  • For international orders, standard delivery time is 7-14 days depending on customer location.
  • You will receive an order confirmation email and be provided with tracking number once order is dispatched.
  • You have 14 days after receiving your order to request a return. See returns for further details.

RETURNS AND EXCHANGES

  • We aim for the highest quality of service. However, in the unlikely event that you are not totally satisfied with your purchase, you may request a refund on unworn, undamaged and unused item(s). This excludes all beauty, intimates, and made-to-order items.
  • We offer free domestic returns for UK customers. For non-domestic returns the customer will need to pay shipping fees.
  • You have 14 days after receiving your order to request a return.
  • Items must be returned in original packaging with tags/ labels included.
  • Item(s) must be returned to us within 7 days of the refund being approved.
  • We will only refund the value of the item(s) purchased and not the original delivery charge.
  • For exchanges, please place a new order for the desired item and request a refund of the unwanted item.