Terms of Service

The following terms and conditions apply when shopping on The Cornrow. Please read these terms and conditions carefully before purchasing anything from this website.

  • When you place an order with us you are making a firm contract with us to buy goods. Payment is taken by a secure payment method at the time you place the order. In the unlikely event that the goods are no longer available we will advise you of this & refund you in full.
  • When you order you will need to give your name, address, delivery address (if different), email address & telephone number.
  • All ordering is in English & all prices are in stated in GBP.
  • We can accept all visa, master cards & debit cards. You can also pay via PayPal.
  • We reserve the right to decrease and increase prices of products without notice.
  • All delivery dates are approximate, once the product has left our warehouse the time it takes to arrive to you is beyond our control therefore we cannot be held accountable for a slow delivery but will always to everything we can to track your order
  • All sizes and measurements are approximate and may vary slightly between each individual item.
  • Colours shown on this website are shown as accurately as possible though the viewing experience may vary due to a number of factors such as the computer screen you are using and the display settings that are in place. Colours may also vary between individual items because often the dyes & paints that are used are made by hand.

 

Cancelling your order

We aim for the highest quality of service. However, in the unlikely event that you are not totally satisfied with your purchase, you may request a refund on unworn, undamaged and unused item(s). This excludes all beauty, intimates, and made-to-order items.

 

  • We offer free domestic returns for UK customers. For non-domestic returns the customer will need to pay shipping fees.
  • You have 14 days after receiving your order to request a return.
  • Items must be returned in original packaging with tags/ labels included.

 

  • Item(s) must be returned to us within 7 days of the refund being approved.
  • We will only refund the value of the item(s) purchased and not the original delivery charge.
  • For exchanges, please place a new order for the desired item and request a refund of the unwanted item.
  • Contact Us: Email team@thecornrow.com to arrange returns or report any faulty items.