Product Delivery & Return

SHIPPING

We ship all over the world - UK and US customers can checkout directly on the site. If you are based anywhere else, please use our International Checkout button on the cart page. This will send your cart through to us and we will come back to you with a postage quote.

HOW MUCH DOES SHIPPING COST?

The Cornrow operates primarily as a marketplace, meaning items are often dispatched directly by our brand partners.

This means there may be multiple shipping charges applied at checkout as you will be charged per brand you order from.

Depending on the brand and weight of the item this can vary from £2.00 to £6.00 per brand.

US delivery, for UK based items starts at $15.00

WHAT SHIPPING METHOD DO YOU USE?

All of our brand partners ship with their chosen courier, and we ask that they use a tracked service where possible. You will be emailed your tracking details once dispatched.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Dispatch and delivery times vary, please use the below as a guide:

Ready to order products: Our brand partners will typically aim to dispatch your order within 48 working hours, and most couriers aim to deliver in 1-4 days. Please note for USA delivery, this could be longer. 


Made to order products (including original art, canvas printed art and some poster prints): Please refer to the product page for more details on lead times and specific delivery information.

  • Duties and taxes are included for UK orders.
  • For UK orders, standard delivery time is 2-4 working days after dispatch. For US orders, it is typically 7-10 days.
  • You will receive an order confirmation email once your order is dispatched.
  • You have 14 days after receiving your order to request a return. See returns for further details. Returns are collected free of charge for UK customers.
INTERNATIONAL ORDERS
  • For international orders, please use the international checkout option available in the Shopping Cart page.
  • For international customers, there may be additional duties and taxes payable upon receipt.
  • For international orders, standard delivery time is 7-14 days depending on customer location.
  • You will receive an order confirmation email and be provided with tracking number once order is dispatched.
  • You have 14 days after receiving your order to request a return. See returns for further details.

RETURNS AND EXCHANGES

  • We aim for the highest quality of service. However, in the unlikely event that you are not totally satisfied with your purchase, you may request a refund on unworn, undamaged and unused item(s).  This excludes all beauty, intimates, and made-to-order items including artwork -  Our prints, posters and canvases are print to order items so please check sizing ahead of ordering.
  • We offer free domestic returns for UK customers. For non-domestic returns the customer will need to pay shipping fees.
  • You have 14 days after receiving your order to request a return.
  • Items must be returned in original packaging with tags/ labels included.
  • Item(s) must be returned to us within 7 days of the refund being approved.
  • We will only refund the value of the item(s) purchased and not the original delivery charge.
  • For exchanges, please place a new order for the desired item and request a refund of the unwanted item.